# Ciaoflow

> Automated lead follow-up platform — capture leads from email, web forms and Meta Ads, then send personalized WhatsApp and email messages powered by AI. Under 30 seconds from lead captured to first message sent.

Ciaoflow is a SaaS tool for service businesses (agencies, coaches, travel agencies, real estate agents, fitness studios, clinics, consultants) who receive inbound leads and need to follow up instantly. It eliminates the manual step of copying leads and sending first messages.

## Core value proposition

- A lead arrives (via Gmail, web form, or Facebook Lead Ad)
- Ciaoflow captures it automatically
- GPT-4o reads the lead context and rewrites your message template into a personalized first message
- The message is sent via WhatsApp and/or email in under 30 seconds
- The lead is tracked in a visual CRM pipeline

## Pricing

- **Free**: 50 leads/month, 1 flow, WhatsApp + email auto-reply, basic templates
- **Starter** ($29/month, $23/month billed annually): 500 leads/month, 5 flows, all intake sources, AI personalization, full lead pipeline
- **Pro** ($79/month, $63/month billed annually): Unlimited leads, Meta Lead Ads (early access), two-way AI conversation, knowledge base, API & webhooks, 5 team seats

All paid plans include a 14-day free trial. No credit card required for the free plan.

## Pages

- [Home](https://ciaoflow.com): Main marketing page — hero, how it works, features, pricing, FAQ, testimonials
- [Email Lead Intake](https://ciaoflow.com/features/email-lead-intake): How Ciaoflow captures leads from Gmail, Outlook and any IMAP mailbox via Mailgun routing
- [WhatsApp Automation](https://ciaoflow.com/features/whatsapp-automation): Automatic WhatsApp first message — QR code connection, no Business API required
- [AI Personalization](https://ciaoflow.com/features/ai-personalization): GPT-4o rewrites templates using lead name, source, and interests for a personal feel at scale
- [Lead Pipeline](https://ciaoflow.com/features/lead-pipeline): Visual CRM pipeline (New → Contacted → Converted) with full conversation history per lead
- [Hosted Web Forms](https://ciaoflow.com/features/web-forms): Drag-and-drop lead capture forms, embeddable or Ciaoflow-hosted
- [Meta Lead Ads](https://ciaoflow.com/features/meta-lead-ads): Facebook and Instagram Lead Ads automation — leads flow in the moment the form is submitted
- [API & Webhooks](https://ciaoflow.com/features/api-webhooks): REST API and webhook endpoints for custom integrations with Zapier, Make, or bespoke stacks

## Comparison pages

- [Ciaoflow vs WATI](https://ciaoflow.com/compare/ciaoflow-vs-wati): Ciaoflow focuses on inbound lead response; WATI is a WhatsApp Business API platform for bulk messaging
- [Ciaoflow vs ManyChat](https://ciaoflow.com/compare/ciaoflow-vs-manychat): Ciaoflow auto-replies to inbound leads; ManyChat builds chatbot flows for existing audiences
- [Ciaoflow vs HubSpot](https://ciaoflow.com/compare/ciaoflow-vs-hubspot): Ciaoflow is lightweight lead response automation; HubSpot is a full CRM suite with a steep learning curve
- [Ciaoflow vs GoHighLevel](https://ciaoflow.com/compare/ciaoflow-vs-gohighlevel): Ciaoflow is simple 15-minute setup for first-response automation; GHL is an all-in-one agency platform
- [Ciaoflow vs Respond.io](https://ciaoflow.com/compare/ciaoflow-vs-respond-io): Ciaoflow is purpose-built for instant inbound lead follow-up; Respond.io is a unified inbox for ongoing customer conversations
- [Ciaoflow vs Landbot](https://ciaoflow.com/compare/ciaoflow-vs-landbot): Ciaoflow sends a personalized first message automatically; Landbot builds conversational chatbot flows

## Integrations

- Gmail (Google Workspace)
- Microsoft Outlook / IMAP
- Mailgun (inbound email routing)
- WhatsApp (via QR code, no Business API)
- Meta Lead Ads (Facebook & Instagram)
- OpenAI GPT-4o (message personalization)
- Zapier / Make (via API — roadmap)

## Key differentiators

1. **Speed**: Under 30 seconds from lead captured to WhatsApp or email sent — faster than any human
2. **No-code setup**: Connect Gmail, write a template, scan a QR code — live in 15 minutes
3. **AI that knows your business**: Set your brand voice, tone, language and business context once; GPT-4o uses it every time
4. **Inbound-first**: Unlike bulk messaging tools, Ciaoflow is purpose-built for warm inbound leads that came to you

## Company

- Website: https://ciaoflow.com
- App: https://app.ciaoflow.com
- Contact: hello@ciaoflow.com
- Status: Beta — 500+ businesses